Moving to a care facility is a big step and an emotional time, often associated with worry (and sometimes even guilt) for the family members involved. At KYN, we pride ourselves on walking hand-in-hand with you, every step of the way, not just for the resident but for their family too. Our mission is to provide exquisite care with love, and that naturally extends to the families of our residents.
We encourage future residents, their family, and friends to visit us and experience the genuine love and warmth of a KYN home. We take this opportunity to get to know our residents and their families so we can understand how best to support them at this critical stage in their lives. We also use this opportunity to make sure that we believe that the resident is suited to our home, mindful of always promoting the best interests of the whole community, which we serve.
Residents are offered a choice of room, with different outlooks and interior designs to consider. To personalise their private spaces, and to feel more at home, we encourage residents to bring favourite items with them, whether that be an artwork, a treasured chair, or simply family photos. Additionally, we have curated a further selection of items from Nina Campbell’s KYN collection should residents choose to enhance their private spaces further. For those who wish, we can also arrange a personal consultation with Nina’s design bureau, to completely personalise their accommodation.*
When it comes to moving into a KYN home, our team are on hand to help however we can, whether that is arranging transport for furniture, or simply helping our residents arrange their room just how they want it.
Once our residents are settled, our team introduce themselves and help our residents familiarise themselves with their new home. A special dinner is organised in their honour, with KYN residents and team members in attendance to welcome and celebrate new residents joining our home. Family members are encouraged to join the occasion too.
*Please enquire with the Home Manager if you require more information and pricing regarding the Nina Campbell KYN collection and design consultation.
To request a callback, a brochure, or to visit one of our homes, please fill in our enquiry form we will be in touch to assist you with your enquiry.
Alternatively, please call us on +44 (0) 20 4530 7700 or email enquiries@kyn.co.uk.